SERVICES

Hazeltree
Offerings

Cloud Technology

In partnership with Amazon Web Services (AWS), Hazeltree Cloud offers a highly scalable infrastructure that includes the latest security tools and various levels of compliance certifications. Hazeltree Cloud features multi-regional redundancy, disaster recovery, standard UAT environment and streamlined support/implementation. Most importantly, in addition to being cost effective for our clients, it is easier and more efficient to maintain and upgrade. Hazeltree Cloud has become a standard in bringing our global clients from North America, Europe, and Asia Pac into a Hazeltree Cloud community.

Information Security

Data Center Security & Redundancy

In partnership with Amazon Web Services (AWS), Hazeltree Cloud offers a highly scalable infrastructure that includes the latest security tools and various levels of compliance certifications. Hazeltree Cloud features multi-regional redundancy, disaster recovery, standard UAT environment and streamlined support/implementation. Most importantly, in addition to being cost effective for our clients, it is easier and more efficient to maintain and upgrade. Hazeltree Cloud has become a standard in bringing our global clients from North America, Europe, and Asia Pac into a Hazeltree Cloud community.

Encryption

Encryption serves as the last and strongest line of defense in a multilayered data security strategy. Hazeltree uses encryption to safeguard your data. Here’s what you can rely on from Hazeltree: all data durably stored with NIST approved ciphers, proven transport layer security (TLS) technology from the most trusted providers, AES 256 at-rest encryption.

Data Security

Hazeltree has built security to ensure that your most valuable asset—your data—is protected. We contract with third-party security professionals to conduct annual security assessments. Our internal security includes third-party assessments by an external security firm and quarterly administrative access audits. Our multi-layer data access permissions enables partner security and includes policy and procedure review. Access to Hazeltree Cloud requires dual-factor authentication from known (white-listed) domains.

Operational Management

We have implemented policies and procedures designed to ensure that your data is secure and backed up to multiple physical locations. Our team is continually evaluating new security threats and implementing updated countermeasures designed to prevent unauthorized access to or unplanned downtime. Access to all Hazeltree systems and data is limited to authorized members of the Hazeltree Technical Operations team.

Business Continuity Plans

Hazeltree provides mission critical products and services to our clients. As such, we have implemented redundancy infrastructure leveraging our global offices along with our Hazeltree Cloud. Additionally, we have implemented processes and procedures to ensure that we can operate without interruption in disaster scenarios.

Technology Industry Expertise

Hazeltree has an established team of industry experts. With experience in engineering, risk analysis, and information technology systems for high traffic web platforms and complex systems, our skilled team has established a comprehensive secure fully hosted technology infrastructure for the investment management community.

Hazeltree Data Service™

Hazeltree Data Service is an integrated relationship management, technology, data aggregation, monitoring and resolution service for collecting data from counterparties, normalizing and loading it into Hazeltree’s suite of products.

Hazeltree Data Service team is working diligently to:

  • Expand the network of counterparties on the platform
  • Collaborate with counterparties to improve the ongoing interactions and support for the benefit of mutual clients
  • Enhance its Robotic Process Automation (RPA) tools for data collection
  • Improve Service Level Agreements (SLAs) around the offering
  • Boost the automated delivery and timeliness of data feeds
  • Ensure the data quality and integrity based on comprehensive consistency checks
  • Enhance the error resolution capabilities
  • Improve near real-time reporting of statistics

Implementation the Hazeltree Way™

Our professional services team works closely with your team to assess their unique needs and configure a solution that fits your needs. Hazeltree professional services team provides a smooth, timely and successful implementation based on key principles:

  • Plan and identify risks and objectives
  • Deploy and integrate counterparty data flows
  • Document the scope, timeline, configuration, and success criteria of the project
  • Automate and streamline manual processes
  • Integrate Hazeltree with the organization
  • Customize to meet unique requirements and train
  • Go-live